Have you been feeling the pressure of trying to do more with less? I know I have, many times in my career and I have witnessed many organizations struggle with the same challenge as they felt they didn’t have enough skilled or talented people to accomplish the work that had been deployed to them. While we continue to develop more sophisticated ways to hire and train people and provide them with better systems and work processes to reduce waste and increase productivity, statistics consistently show that only 30% of people are actually engaged in the work. In most workplaces, of the small group of people who are engaged, only a handful are entrusted with the truly important tasks. there are a few “go to” people who are extremely busy, even to the point of being overworked, and then there are the rest who, despite—or because of—the lack of responsibility entrusted to them, often report being dissatisfied at work. As long as this is the case, we will continue to get, at best, 30 cents on every dollar we spend on hiring more people and installing systems whereas cracking the code on employee engagement would yield an infinitely more attractive return. The good news is that there is something each of us can do immediately to make an immediate and meaningful impact on engaging the other 70%.